Privacy Policy

1. Introduction

Black Lab Millworks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us regarding our bespoke trim, cabinetry, and fine woodworking services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our website.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you voluntarily provide when you contact us through our website, submit an inquiry form, or communicate with us by phone or email. This may include your name, email address, phone number, mailing or project address, and details about your project or renovation.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical data, including your IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, and referring website addresses. This information is collected through cookies and similar tracking technologies and is used solely to improve website functionality and user experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

•  To respond to your inquiries and communicate with you about your project

•  To prepare estimates, proposals, and contracts

•  To schedule consultations and manage project timelines

•  To improve our website and understand how visitors use it

•  To comply with applicable legal obligations

•  To protect our rights and the safety of our clients and staff

We do not sell, rent, or lease your personal information to third parties for marketing purposes.

4. Sharing of Your Information

We may share your information with trusted third parties only as necessary to fulfill our services or comply with law. This includes our subcontractors, suppliers, and tradespeople involved in your project; professional advisors such as accountants and attorneys; technology service providers who assist in website operation and communication; and government authorities when required by law or legal process. All third parties with whom we share information are expected to handle it with appropriate care and confidentiality.

5. Cookies and Tracking Technologies

Our website may use cookies — small text files stored on your device — to enhance your browsing experience and gather analytics data. You may configure your browser to refuse cookies; however, doing so may affect certain website functionality. We do not use cookies to track you across third-party websites or serve targeted advertising.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, satisfy applicable legal or regulatory requirements, resolve disputes, or enforce our agreements. Project-related records may be retained for several years in accordance with standard business and legal practices.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites, such as portfolio platforms, supplier sites, or professional associations. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies before providing any personal information.

9. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete information we hold about you, and the right to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the information provided below. We will respond to all reasonable requests in a timely manner.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website following any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Black Lab Millworks
Atlanta, Georgia

Email: services@blacklabmillworks.com
Phone: (404) 423-6004
Website: blacklabmillworks.com